Safe, secure, and ready for GDPR
1. Securing your data
Protecting customer data is a top priority at Deltheonic. We understand you are trusting us with your data and we take the responsibility of securing it extremely seriously. The Security section in our Privacy page outlines all of our practices around handing of all your data, including personal data.2. Data correction
All our users and teams can request to modify or delete any personal information by contacting us.3. Right to be forgotten
As a user, you can permanently delete all your personal information, your projects and data on Deltheonic.Frequently Asked Questions
What is GDPR?
The General Data Protection Regulation (GDPR) is an European privacy law that went into effect on May 25, 2018. The GDPR replaced the EU Data Protection Directive, also known as Directive 95/46/EC, and applies a single data protection law throughout the EU. Data protection laws govern the way that businesses collect, use, and share personal data about individuals. Among other things, they require businesses to process an individual's personal data fairly and lawfully, allow individuals to exercise legal rights in respect of their personal data (for example, to access, correct or delete their personal data), and ensure appropriate security protections are put in place to protect the personal data they process. We have taken steps to ensure that we are compliant with the GDPR.
Who does the GDPR apply to?
The GDPR applies to all entities and individuals based in the EU and to entities and individuals, whether or not based in the EU, that process the personal data of EU individuals. The GDPR defines personal data as any information relating to an identified or identifiable natural person. This is a broad definition, and includes data that is obviously personal (such as an individual's name or contact details) as well as data that can be used to identify an individual indirectly (such as an individual's IP address).
What personal data do we collect and store from our customers?
We store data that customers have given us voluntarily. For example, in our role as data controller, we may collect and store contact information, such as name, email address, or inquiry type, when customers fill out a "Contact" Web form or seek support help. We also may collect other identifying information from our customers, such as IP address. We separately act as a data processor when customers use our products and services to process EU personal data, such as uploading personal data to a Droplet. Customers decide what personal data, if any, is uploaded to our products and services.
What is the Deltheonic Data Processing Agreement ("DPA")?
GDPR Article 28, Section 3, requires that a contract be in place between a data controller and a data processor. Our Privacy Policy provides the fundamental legal requirements and obligations regarding data ownership, processing behavior, safeguarding data, and more. However, if as a Deltheonic customer you desire to have a GDPR-specific contract, contact us at [email protected].
How do we handle delete instructions from customers?
Customers have the ability to remove or delete information they have uploaded to our products. Likewise, customers may request that all personal data we have collected and stored is deleted. Contact us at [email protected] for further instructions.